1- Data we collect:
We may need to collect your information if you want to place an order for an item from our site.
We collect, store and process your necessary data to follow up on your purchase from our website, to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details and payment card details.
We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify the financial transactions that you make on the Internet, audits of downloading data from the site, identifying site visitors, developing site page designs and/or contents and assigning them to users. We conduct numerous researches related to demographics, and send useful or required information to the user, for example information about products and services, in the event that you do not object to contacting you about that. Communication takes place via e-mail to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.
We may give your name and address to a third party for the purpose of delivering your order to you (for example, a delivery person or supplier).
We may be able to store details of your current order on our website but we cannot retrieve them directly for security reasons. By logging in to your account on the site, you can view the information and details of your purchases that you have requested or that you will soon make. You can also manage your address details. You should also undertake to deal with strict confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We are not responsible for any misuse of passwords unless this misuse is due to our fault.
Other uses of your personal information
We may use your personal information in opinion polls and marketing research, at your request, for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep survey answers in a place completely separate from your private email.
We may send information about us, or about the site or our other sites, or about our products, sales, sales offers, newsletters, and other things related to the companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturday, Sunday, national and religious holidays) from receiving your notification. We will contact you to inquire about the information while it is not clear.
We may use some data, while fully preserving privacy and confidentiality on the site, for other purposes, including checking the whereabouts of users and following up on their visit to the site or links contained in the e-mail while they subscribe to receive it, and to provide that anonymous data, which does not allow your personal identification. the actual content, to a third party such as publishers. However, this data will not personally identify you (as it is not personally identifiable).
In connection with any competition, we use the data to notify the winners and to advertise our offers. You can find more details of the conditions for participation in each competition.
Third parties and website links
We use appropriate security technologies and procedures to prevent any unauthorized or illegal access, loss or destruction of your information. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any intruder to decrypt your information since we cannot guarantee 100 percent protection. We strongly advise you not to send all credit or debit card details when you communicate with us electronically and without encryption. We place physical, electronic and procedural safeguards directly on the collection, storage and disclosure of your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.
4 - Customer rights
If you are concerned about your data, you have the right to request access to personal data that we hold about you or that you have previously transferred to us. You have the right to ask us to correct any errors in your personal data, and this is free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.