FAQ

We use 100% premium combed Egyptian cotton for a soft, breathable, and long-lasting feel. Luxury meets comfort – always.

Yes. All DOCKAN items are UNISEX with a premium cut that fits all genders and body types.

Each product page includes a clear size guide. If you’re unsure, contact us via Instagram or live chat and we’ll help you find your perfect fit.

Absolutely. We photograph and edit our products to show true colors and accurate fits under natural light. What you see is what you get.

Currently, we ship across Egypt, Morocco, USA, and UK. More countries coming soon – stay tuned via our socials.

Delivery typically takes 2–7 working days, depending on your location.

Yes! You’ll receive a tracking number via email or WhatsApp once your order is processed and on its way.

If your order hasn’t shipped yet, contact us immediately and we’ll do our best to update your address.

100%. Our store uses SSL encryption and secure payment gateways to protect your data.

Yes. You can request a return or exchange within 7 days of receiving your order. Items must be unworn, unwashed, and in original packaging.

A small return shipping fee applies unless the issue was on our end.

Still need help?

DM us anytime on Instagram @dockan.online
or reach out through our Contact Us page.
We’re always here to support you