Privacy Policy

Dockan LLC – Privacy Policy
Last updated: [[11/05/2025]]

Welcome to Dockan.online. Your privacy matters deeply to us, not just because it’s the right thing to do — but because this brand started from a family, for families. At Dockan LLC (“we”, “our”, “us”, or the “Site”), we believe in building trust through transparency. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or communicate with us in any way.

By using Dockan.online, you agree to the practices outlined below. If you don’t agree with any part of this policy, we kindly ask you not to use our services.

1. What Information We Collect

We only collect what’s necessary to serve you better and to fulfill your orders. This may include:

  • Your name, email, phone number, and shipping address

  • Payment details (processed securely via third-party providers like Shopify and their partners)

  • Order history and preferences (like the T-shirts you love!)

  • Messages or support requests you send us

We also collect non-personal technical data like browser type, device info, and general usage patterns to make your experience smoother.

2. How We Use Your Information

We use your data to:

  • Process and ship your orders

  • Communicate with you about your purchases

  • Show you T-shirts we think you’ll love

  • Respond to your support messages

  • Improve our services and website

  • Keep your account secure

We do not sell your information to anyone. Ever.

3. Cookies & Tracking

We use cookies (tiny data files) to enhance your browsing and personalize your experience — for example, remembering what’s in your cart. You can disable cookies in your browser settings, but some features of the site might not work as intended.

4. Sharing Your Data

We may share your data only with trusted service providers (like payment gateways and delivery companies) to complete your order or improve our service. We also use Shopify to run our store, and they have their own privacy standards, which you can view here.

5. Your Rights

Depending on where you live, you may have the right to:

  • Access or update your information

  • Ask us to delete your data

  • Opt out of marketing messages

  • Request a copy of the data we hold on you

To make any of these requests, just contact us at [insert contact email or form link].

6. Children’s Privacy

Dockan.online is a family brand, but we don’t knowingly collect data from children under 16. If you believe we have, please contact us and we’ll take action right away.

7. Data Retention & Security

We retain your data as long as needed to provide services and fulfill legal obligations. We take data security seriously, but no system is 100% secure. Please keep your login info safe.

8. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top will reflect the latest version. Major changes will be communicated clearly on the website.

9. Contact Us

If you have any questions about this Privacy Policy or anything else, please don’t hesitate to contact us.